Product information
Corum's products involve two major industrial fields including the bespoke development of raw materials for cosmetics and toiletries, as well as the active ingredients of APIs and pharmaceutical intermediates. In terms of cosmetic raw materials, our unique products include diverse anti-aging active peptides, patented vitamin C derivatives, Ester-C, special raw materials (heat sensation agent/cool sensation agent), patented antidandruff ingredients, patented anti-hair loss ingredients, patented anti-pimple active ingredients, patented skin nourishing active ingredients, amino acid surfactants, various moisturizing humectants, and hydro emollients, making Corum a globally renowned cosmetics group and OEM of innovative raw materials for biotechnology applications.
Since 2004, Corum has expanded into a new field to provide customized production processes and OEM production to assist US pharmaceutical firms to develop new drugs, providing them with APIs and key intermediates for CRO commissioned R&D and CMO commissioned production, in turn accommodating the pharmaceutical firms' needs for APls from preclinical to clinical trial stages.
Therefore, we have invested in the construction of the P2 factory, a brand new, GMP-certified six-story factory that was completed in late November 2021. The new factory complies with PICs GMP and US GMP standards and is dedicated to the production of new drugs as well as APIs and key intermediates for generic drugs.
Quality control
In terms of product manufacturing, Corum's products are sustained through ongoing research, clinical testing, and the highest standards of efficacy and quality control. From R&D and cell experiments to mass production, our products undergo a stringent review and assessment process. Furthermore, we have passed the ISO 9001: 2015 quality management system, ISO 14001: 2015 environmental management system, and ISO 45001: 2018 occupational safety and health management system certification to create a high-caliber safety production system. In the last three years, none of Corum's products violated health and safety regulations.
Quality management
High quality is the cornerstone of Corum's corporate value, and all of our products are manufactured according to ISO 9001:2015-verified SOPs, from R&D, and manufacturing to transportation, experts and specialized personnel are assembled as a close-knit team to coordinate with one another and ensure the integrity of our products. The internal QA (Quality Assurance) and Qc (Quality Control) Section of the Company's Quality Department manages and oversees the production process in accordance with SOPs and regulations to ensure the products' consistency and high quality.
Corum formulated the 'Quality Risk Management Procedure" in 2017, through which various units register important internal/external quality topics and the stakeholders' needs and expectations on the "List of the Organization's Internal and External Quality Topic and the Needs of the Stakeholder". Furthermore, risk and opportunity evaluation is conducted through the "Response Plan for the Risks and Opportunities Associated with the Organization's Internal and External Quality Topics and the Needs of the Stakeholders". Every year, material quality topics such as "Supplier Corrective Action Request (SCAR)", "Customer Complaint Handling Form", "Internal Audit and Correction Form", and "Customer Needs Identification Form" are converted into the "Quality Risk Management and Response Measure Form" to conduct a risk and opportunity assessment, where response strategies and control measures are adopted to minimize the impact on products and services and enhance our competitiveness.
ISO 9001 certificate
Innovative R&D concepts
Enhancing people's welfare and health is the essence of our R&D work. Driven by our core values, Corum is committed to discovering new benefits and better cosmetic solutions to endow the beauty industry with higher values and introduce more benefits for people everywhere. We are dedicated to establishing uncompromising standards throughout the entire R&D process by integrating our scientific capabilities, thereby maintaining the consistency of the products, and allowing us to quickly adapt to rapid changes in the cosmetics/pharmaceuticals market and the needs of the industry.
The core technology of Corum lies in the organic synthesis of oligopeptides, amino acid derivatives, and heterocyclic compounds. For decades, we have been engaged in the R&D of amino acid prodrugs and peptide drugs. Modified branched-chain amino acids are often used to enhance drug specificity, biological activity, and resistance to proteolysis. By applying synthetic modeling, assembly, and pairing techniques, we have transformed natural and unnatural amino acid building blocks into novel peptides and amino acid derivative-related APIs and pharmaceutical intermediates, where the production scale was increased from a laboratory level to a kilogram level.
Utilizing a brand new goal-oriented functional group conversion platform, we can convert natural and unnatural amino acid building blocks into unique derivatives that can be applied to the synthesis of novel chemical entities during the early drug discovery process. Corum owns more than 28 innovative patents, of which 17 are novel peptides and unnatural amino acids-related. Corum's R&D team is capable of multiple chemical reactions to synthesize complex APls and pharmaceutical intermediates.
R&D performance
As global GHG emissions reach an unprecedented level and cause severe climate change, environmental protection is an urgent social responsibility. As a socially responsible manufacturer of cosmetic raw materials, Corum has incorporated ESG into our operations, and we have adopted emergency actions to respond to climate change and its impact on the environment based on SDG 13: Climate Action of the United Nations.
In early 2021, we unveiled more eco-friendly versions of active ingredients. By removing water from Azeclair® P (INCI: Potassium Azeloyl Diglycinate), it is 70% lighter, thereby decreasing the carbon footprint in the shipping and production of finished cosmetic products. The shipping weight is further lowered by 33%, significantly reducing overall CO2 emissions by 11-15%
Azeclair® P is suitable for oily and acne-prone skin, demonstrating exceptional performance in sebum normalization, skin whitening, moisturization, and anti-pollution. It is mild and nonirritating to the skin and mucous membranes. It is an ideal ingredient for skincare masks and clear solutions designed for pore cleansing and dull skin treatment. Azeclair® P is in a powder form with higher purity and does not contain preservatives. It is highly water-soluble and compatible with a wide range of cosmetic ingredients.
Corum strives to continuously improve our product line through operational excellence and innovation to minimize our environmental impact and contribute to a more sustainable society in conjunction with our employees, and upstream and downstream partners. We aim to reduce CO2 emissions, value natural resources, minimize waste and abide by the 12 Principles of Green Chemistry. The 2021 annual R&D results are compiled and illustrated below:
Outstanding customer service fosters long-term, stable customer relations, hence it is an integral part of corporate sustainability. In order to materialize "services that emphasize customer needs", Corum not only strives to meet the customers' needs in product quality and the R&D of new products but also values customer relations. We have invested resources to train our sales personnel's communication skills and attitude, listen to the customers' needs and expectations via diverse communication channels, as well as implement swift improvements based on customer complaints. In 2021, introduced a new customer satisfaction survey approach featuring electronic questionnaires and new questionnaire contents that can reflect the customers' thoughts on the Company more accurately. The survey results were analyzed by the Marketing Department and used as a reference for adjusting subsequent customer services. The customers' trust in the Company's quality and services serves as the most important impetus to our ongoing operation. Four major development directions of Corum to enhance customer satisfactionOutstanding customer service fosters long-term, stable customer relations, hence it is an integral part of corporate sustainability. In order to materialize "services that emphasize customer needs", Corum not only strives to meet the customers' needs in product quality and the R&D of new products but also values customer relations. We have invested resources to train our sales personnel's communication skills and attitude, listen to the customers' needs and expectations via diverse communication channels, as well as implement swift improvements based on customer complaints. In 2021, introduced a new customer satisfaction survey approach featuring electronic questionnaires and new questionnaire contents that can reflect the customers' thoughts on the Company more accurately. The survey results were analyzed by the Marketing Department and used as a reference for adjusting subsequent customer services. The customers' trust in the Company's quality and services serves as the most important impetus to our ongoing operation. Four major development directions of Corum to enhance customer satisfaction
Provide customers with the best service and improve our service quality. The Sales Department conducts comprehensive sales personnel training by introducing the concept of "services that emphasize customer needs" and preparing the "Customer Service Management Manual" to ensure service quality and smooth communication. The objective is to resolve customers' problems quickly, protect their rights and cater to their needs to attain the greatest satisfaction.
Corum values our customers' valuable feedback, hence we have established clear customer grievance channels, product return/exchange, and compensation application procedures based on the ISO 9001: 2015 quality management system. Moreover, we collect customer feedback through customer visits, grievance channels on the Company website, email, and sales survey questionnaires. The sales unit will register the "Customer Needs Identification Form" or "Customer Complaint Handling Form" on the system, completely documenting feedback, needs, cause, and process, and the executive will assign a unit responsible for launching application research or analyzing the cause to propose suitable improvement solutions for the customers.
Every customer can file a complaint through diverse channels, and each customer complaint involves the sales executive contacting the customer in person to understand the situation and follow up on the problem until improvements are made and responded to the customer. Every year, the statistical data is reviewed in the management review meeting and the results are followed-up and discussed to formulate relevant corrective and preventive measures. Risk disposal and opportunities are managed to prevent the same problems from occurring repeatedly. The Company's customer complaints over the last three years have been improved through corrective measures. A fast and effective customer service system can process the customers' problems quickly and directly to improve service quality, bolster customer satisfaction, and forge good customer relations, in turn making the Company a trusted, most preferred choice.
Product information
Corum's products involve two major industrial fields including the bespoke development of raw materials for cosmetics and toiletries, as well as the active ingredients of APIs and pharmaceutical intermediates. In terms of cosmetic raw materials, our unique products include diverse anti-aging active peptides, patented vitamin C derivatives, Ester-C, special raw materials (heat sensation agent/cool sensation agent), patented antidandruff ingredients, patented anti-hair loss ingredients, patented anti-pimple active ingredients, patented skin nourishing active ingredients, amino acid surfactants, various moisturizing humectants, and hydro emollients, making Corum a globally renowned cosmetics group and OEM of innovative raw materials for biotechnology applications.
Since 2004, Corum has expanded into a new field to provide customized production processes and OEM production to assist US pharmaceutical firms to develop new drugs, providing them with APIs and key intermediates for CRO commissioned R&D and CMO commissioned production, in turn accommodating the pharmaceutical firms' needs for APls from preclinical to clinical trial stages.
Therefore, we have invested in the construction of the P2 factory, a brand new, GMP-certified six-story factory that was completed in late November 2021. The new factory complies with PICs GMP and US GMP standards and is dedicated to the production of new drugs as well as APIs and key intermediates for generic drugs.
Quality control
In terms of product manufacturing, Corum's products are sustained through ongoing research, clinical testing, and the highest standards of efficacy and quality control. From R&D and cell experiments to mass production, our products undergo a stringent review and assessment process. Furthermore, we have passed the ISO 9001: 2015 quality management system, ISO 14001: 2015 environmental management system, and ISO 45001: 2018 occupational safety and health management system certification to create a high-caliber safety production system. In the last three years, none of Corum's products violated health and safety regulations.
Quality management
High quality is the cornerstone of Corum's corporate value, and all of our products are manufactured according to ISO 9001:2015-verified SOPs, from R&D, and manufacturing to transportation, experts and specialized personnel are assembled as a close-knit team to coordinate with one another and ensure the integrity of our products. The internal QA (Quality Assurance) and Qc (Quality Control) Section of the Company's Quality Department manages and oversees the production process in accordance with SOPs and regulations to ensure the products' consistency and high quality.
Corum formulated the 'Quality Risk Management Procedure" in 2017, through which various units register important internal/external quality topics and the stakeholders' needs and expectations on the "List of the Organization's Internal and External Quality Topic and the Needs of the Stakeholder". Furthermore, risk and opportunity evaluation is conducted through the "Response Plan for the Risks and Opportunities Associated with the Organization's Internal and External Quality Topics and the Needs of the Stakeholders". Every year, material quality topics such as "Supplier Corrective Action Request (SCAR)", "Customer Complaint Handling Form", "Internal Audit and Correction Form", and "Customer Needs Identification Form" are converted into the "Quality Risk Management and Response Measure Form" to conduct a risk and opportunity assessment, where response strategies and control measures are adopted to minimize the impact on products and services and enhance our competitiveness.
ISO 9001 certificate
Innovative R&D concepts
Enhancing people's welfare and health is the essence of our R&D work. Driven by our core values, Corum is committed to discovering new benefits and better cosmetic solutions to endow the beauty industry with higher values and introduce more benefits for people everywhere. We are dedicated to establishing uncompromising standards throughout the entire R&D process by integrating our scientific capabilities, thereby maintaining the consistency of the products, and allowing us to quickly adapt to rapid changes in the cosmetics/pharmaceuticals market and the needs of the industry.
The core technology of Corum lies in the organic synthesis of oligopeptides, amino acid derivatives, and heterocyclic compounds. For decades, we have been engaged in the R&D of amino acid prodrugs and peptide drugs. Modified branched-chain amino acids are often used to enhance drug specificity, biological activity, and resistance to proteolysis. By applying synthetic modeling, assembly, and pairing techniques, we have transformed natural and unnatural amino acid building blocks into novel peptides and amino acid derivative-related APIs and pharmaceutical intermediates, where the production scale was increased from a laboratory level to a kilogram level.
Utilizing a brand new goal-oriented functional group conversion platform, we can convert natural and unnatural amino acid building blocks into unique derivatives that can be applied to the synthesis of novel chemical entities during the early drug discovery process. Corum owns more than 28 innovative patents, of which 17 are novel peptides and unnatural amino acids-related. Corum's R&D team is capable of multiple chemical reactions to synthesize complex APls and pharmaceutical intermediates.
R&D performance
As global GHG emissions reach an unprecedented level and cause severe climate change, environmental protection is an urgent social responsibility. As a socially responsible manufacturer of cosmetic raw materials, Corum has incorporated ESG into our operations, and we have adopted emergency actions to respond to climate change and its impact on the environment based on SDG 13: Climate Action of the United Nations.
In early 2021, we unveiled more eco-friendly versions of active ingredients. By removing water from Azeclair® P (INCI: Potassium Azeloyl Diglycinate), it is 70% lighter, thereby decreasing the carbon footprint in the shipping and production of finished cosmetic products. The shipping weight is further lowered by 33%, significantly reducing overall CO2 emissions by 11-15%
Azeclair® P is suitable for oily and acne-prone skin, demonstrating exceptional performance in sebum normalization, skin whitening, moisturization, and anti-pollution. It is mild and nonirritating to the skin and mucous membranes. It is an ideal ingredient for skincare masks and clear solutions designed for pore cleansing and dull skin treatment. Azeclair® P is in a powder form with higher purity and does not contain preservatives. It is highly water-soluble and compatible with a wide range of cosmetic ingredients.
Corum strives to continuously improve our product line through operational excellence and innovation to minimize our environmental impact and contribute to a more sustainable society in conjunction with our employees, and upstream and downstream partners. We aim to reduce CO2 emissions, value natural resources, minimize waste and abide by the 12 Principles of Green Chemistry. The 2021 annual R&D results are compiled and illustrated below:
Outstanding customer service fosters long-term, stable customer relations, hence it is an integral part of corporate sustainability. In order to materialize "services that emphasize customer needs", Corum not only strives to meet the customers' needs in product quality and the R&D of new products but also values customer relations. We have invested resources to train our sales personnel's communication skills and attitude, listen to the customers' needs and expectations via diverse communication channels, as well as implement swift improvements based on customer complaints. In 2021, introduced a new customer satisfaction survey approach featuring electronic questionnaires and new questionnaire contents that can reflect the customers' thoughts on the Company more accurately. The survey results were analyzed by the Marketing Department and used as a reference for adjusting subsequent customer services. The customers' trust in the Company's quality and services serves as the most important impetus to our ongoing operation. Four major development directions of Corum to enhance customer satisfaction
Corum values our customers' valuable feedback, hence we have established clear customer grievance channels, product return/exchange, and compensation application procedures based on the ISO 9001: 2015 quality management system. Moreover, we collect customer feedback through customer visits, grievance channels on the Company website, email, and sales survey questionnaires. The sales unit will register the "Customer Needs Identification Form" or "Customer Complaint Handling Form" on the system, completely documenting feedback, needs, cause, and process, and the executive will assign a unit responsible for launching application research or analyzing the cause to propose suitable improvement solutions for the customers.
Every customer can file a complaint through diverse channels, and each customer complaint involves the sales executive contacting the customer in person to understand the situation and follow up on the problem until improvements are made and responded to the customer. Every year, the statistical data is reviewed in the management review meeting and the results are followed-up and discussed to formulate relevant corrective and preventive measures. Risk disposal and opportunities are managed to prevent the same problems from occurring repeatedly. The Company's customer complaints over the last three years have been improved through corrective measures. A fast and effective customer service system can process the customers' problems quickly and directly to improve service quality, bolster customer satisfaction, and forge good customer relations, in turn making the Company a trusted, most preferred choice.
